Ever hoped for a substantial decrease in your water bills? Next year, that dream could be a reality!
Many leading water companies have missed the mark on various targets, and as a result, are pouring back a whopping £114million to their customers.
- Missed targets include pollution control, leakage management, and supply consistency.
- Customer satisfaction? Down, unfortunately.
- A few well-known names like Dwr Cymru, Thames Water, and Yorkshire Water were graded as «lagging» by Ofwat, the watchdog of the water industry.
If you’re serviced by any of these 12 companies, rejoice:
- Affinity Water
- Anglian Water
- Dwr Cymru
- Hafren Dyfrdwy
- Northumbrian Water
- SES Water
- South East Water
- South West Water (South West area)
- South West Water (Bristol area)
- Southern Water
- Thames Water
- Yorkshire Water
What to Expect
While the exact decrease in your bill remains unknown, the assurance is that there WILL be a reduction. Thanks to Ofwat’s stringent rules, if companies underperform, they can’t overcharge you.
The Bigger Picture
Thames Water, owing the most, will return over £101million, with Southern Water next in line.
Although some, like Severn Trent Water, will gain rewards, the overall sentiment by Ofwat’s CEO, David Black, remains one of disappointment in the industry’s slow progress.
Save Even More!
Think this is the only way to save on your water bill? Think again. Switching to a water meter or adopting water-saving habits can further reduce your expenses.
Simple actions, like turning off the tap when brushing, can save you heaps annually. For more hacks, check out our water-saving gadgets list!
A lower bill is always welcome, but the focus should remain on water companies upping their game. For now, let’s enjoy the fruits of strict regulation and hope for better industry performance.